
Frequently Asked Questions at SurpriseFox
What’s your return policy?
At SurpriseFox, we understand that sometimes an item might not be exactly what you had in mind. That’s why we offer a hassle-free return policy. Simply return your purchase within 30 days, and we’ll give you a full refund – no questions asked.
How do I track my order?
Tracking your order is easy! Once your item ships, you’ll receive a confirmation email with a tracking number. Just enter that number on our website, and you can follow your package every step of the way. We’ll keep you updated on its progress until it arrives safely at your doorstep.
What payment methods do you accept?
At SurpriseFox, we want to make your shopping experience as smooth as possible. That’s why we accept a variety of payment methods, including credit cards, debit cards, and digital wallets. You can even set up recurring payments for your favorite items, so you’ll never have to worry about running out.